Yes, there's room for everyone in our hearts, so you can find cases for all brands on the market. Just choose your favorite design and once inside it, you can choose your phone brand and model.

If you can't find your mobile phone model, simply ask us and we will do our best to get it for you.

You can find us in many ways. We have a landline in our store that you can call at 953 81 15 31, and not only that, you can add us to your contacts as Hashtag Movil and send us a WhatsApp message. You can also follow us on social media. You can find us on Instagram, Facebook, and TikTok as @hashtamovil and send us a DM, which we promise to answer as soon as possible. Finally, you can send us an email athashtagmovil@gmail.com. The fastest and most effective way to contact us is via WhatsApp.

All our cases are made from 2 mm thick TPU silicone (thicker than average) at their base price, but if you want extra reinforcement for many brands and models, you can add this option and you will receive a case with reinforced corners and edges, to add extra protection to your phone. If you want to know exactly what they are like, you can visit this article on our Blog.

All covers are made to order. What does this mean? It means that once you place your order, we manufacture it, so the production process can take 3 to 5 days, depending on the type of design and the number of orders we have at that time. In addition to the production time, you must add the shipping time, which depends on the type of shipping you have chosen. If you want a cover as a gift and need it by a specific date, please contact us beforehand to ensure it will arrive on time. If your order is for a non-customized product that we have in stock, it will be shipped the same day or the next day, depending on the time of purchase.

This option is available in many of the designs. If you select it, we will send you a preview of your case before sending it to print, allowing you to make any changes beforehand. Once you select this option, you can choose to receive your preview via WhatsApp. This option extends the delivery time of the product, as we have to send you the design and wait for your response.

Yes, if you have seen one of our designs and you love it, but would like to change a color, font, or anything else, you can always consult us beforehand so we can let you know if it is possible to do so or give you other options.

Yes, you can consult us about your idea and our team will get to work to make it happen. We always try to make your dream come true!

When you receive your order, we want you to experience the feeling of opening a gift, so we include a card with your name on it, place your case inside, wrap it in tissue paper, and seal it with a lollipop to sweeten your day. Everything is packed in a kraft box to protect it 100%.

We can only accept returns of products in stock such as chargers, straps, cables, headphones, etc. All products that include customization cannot be returned. You must ensure that you choose the correct mobile phone model when placing your order. If you realize that you have made the wrong choice and your case has not yet been made, you can always call us to change it.

Yes, our custom cases come with a 6-month warranty against peeling. If something happens to your case during this time and you are unsure whether it is a manufacturing defect or normal wear and tear, you can always write to us so we can assess your case. We provide the best quality to all our customers, and if your cover has a manufacturing or printing defect, it will be replaced and sent again at no cost. For this, we will need photos of the condition, both close up and from a distance, with good lighting and definition.

At the moment, you can purchase all of our online products in-store, but we do not have our entire store inventory available on our website, as it would be enormous. If you have seen a product in-store on our Instagram or TikTok and would like to order it online, you can always contact us to activate it so that you can purchase it without any issues through our website.